1. Please provide us the personal info. (incl. name, phone, and address) 
  2. Let us know the desired pick-up date or delivery time at the checkout (Ex. 9am-12pm, 12pm-3pm, 3pm-6pm)
  3. If you can't receive the product at your scheduled time, please let us know the place where we can leave your product safe for you to pick-up. (cell. 778-751-0771)
  4. If you are not available or don't answer the phone, the product goes back to the store. If this happens, you can visit the store to pick-up (4341 North Rd, Burnaby) or re-pay for the delivery fee and schedule another day. 
  5. The day pick-up or delivery is available after 5 pm and if you need the flowers right away, please visit the store for the purchase. (or we can send the pictures of available flowers.)
  6. Please give us the correct delivery information. We are not responsible for false information.
  7. If the recipient is located in the mall or the store, please provide the correct store name.
  8. Same delivery is also available! We deliver to the following locations: Vancouver, Richmond, Burnaby, Downtown Vancouver, North Vancouver, West Vancouver, East Vancouver, Coquitlam, Surrey, Delta, SFU, UBC, Langley, Yaletown, Coal Harbour, Gastown, Chinatown, Renfrew, Brentwood, Holdom, and Commercial Broadway.